Q: My question isn't listed here.  What do I do?

A: Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or post your question in the user forum.  We answer our emails the same day. 

Q: What is your return policy?

A: To return an unwanted product for a full refund of the purchase price, please send the item back within 30 days from the date of purchase. Please note that our return policy only covers unopened or unworn products. Items must be returned in original packaging and/or in new condition. Original shipping and handling and return postage charges will not be refunded. Damaged, defective or incorrect merchandise will be exchanged if returned within 30 days from the date of purchase. To process an exchange or return, please email the following information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it ; full name address phone number reason for exchange/return We will reply with shipping instructions and a reference number.

Q: Is my credit card information safe?

A: Yes. We use Google Checkout to process credit card orders.  Google Checkout processes the payment and never supplies us with your credit card information. We will never ask for your credit card information.

Q: How do I care for my new gi?

A: Always wash your gi in cold water and hang to dry.  If you must use a dryer, use a low or no heat setting.  This will increase the life of your gi and minimize shrinkage. Never use chlorine bleach to clean your gi.  This will greatly shorten the life of your gi. 

Q: How do I set the color in my blue gi so that it doesn't bleed all over the mat?

A: Before your first wash, soak your gi in the sink or tub with 2 or 3 cups of white vinager and fill the rest with water.  Soak at least 30 minutes.  For all future washes use a color safe detergent to minimize fading.